BorgWarner is hiring a
Customer Quality Engineer

Position

**Sr. Quality

Engineer**

Location

Arden, NC

About us

BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions for the vehicle market. We are a company of innovators and independent thinkers that brings together talented employees, meaningful work, and amazing technology in a unique environment. At

BorgWarner we constantly work towards our vision of a clean and energy-efficient world.

**Our

Culture**

We believe the health and safety of our employees are a top priority. We care about our local communities and the global environment. BorgWarner promotes and nurtures a diverse and inclusive environment, honors integrity, strives for excellence, commits to responsibility for our communities and the environment, and builds on the power of collaboration.

**Career

Opportunities**

We manage talent as seriously as we manage our businesses and encourage you to learn about our proud history, strong culture, technologies, and future vision. We offer a strong local presence and interesting global opportunities. Start your future with

BorgWarner now!

For a listing of

Asheville/Arden openings: [BorgWarner

Openings](https://www.borgwarner.com/careers/job-search?indexCatalogue=default&wordsMode=0&3Location=Arden%20-%20North%20Carolina%20-%20USA,Asheville%20-%20North%20Carolina%20-%20USA)

Pay & Benefits

All positions start at an above market pay rate for that position. Benefits are also above market and include the below for all fulltime employees:

• Day 1 Medical

Coverage with potential of no monthly premium

• Onsite

Health

Clinic for employees and dependents (age 14 and over) at no cost

• Dental, Vision, Life, AD&D, and

Disability

Coverage

• Tuition

Reimbursement

Program after 18 months

• Retirement

Savings

Plan (401k) with a matching program

• Company paid holidays and vacation starting

Day 1

Job purpose

The

BorgWarner

Arden campus offers two world class technical centers and a cutting-edge manufacturing facility that designs and produces turbos, fan, and fan drive components for the automotive industry. The

Arden campus offers a multitude of career opportunities and is in the beautiful mountains of

Western

North

Carolina.

This position will provide quality support to the assigned production operations to ensure the integrity of

components and products produced by those operations and aggressively drive site quality improvement efforts with a goal of achieving “zero defect” performance.

Key responsibilities

• Oversees integrity of product quality for assigned area through participation as integral part of manufacturing team.
• Identify and interpret the customer’s quality requirements to assure compliance.
• Drives and champions quality improvement efforts.
• Provides expert analysis, guidance, and support to

Production in

Process

Improvement activities, including effective use of

Problem-Solving tools / techniques and statistical analysis.

• Responsible for

New

Product

Qualification, and verification of changes to current product.

• Through the application of

APQP, supports the external customers in

New

Product

Introduction. Ensures that internal customer needs for

Quality

Systems are met in a timely and functional manner.

• Results for this position will be measured by improvements to

Customer

Satisfaction: Parts

Per

Million, Number of

Incidences, Corrective

Action

Timing and

Effectiveness, and

Building

Customer

Relationships. Additional internal measurements include

Scrap

Rate, Audit

Compliance, and

Response

Time to

Manufacturing

Issues.

• Optimizes

Process

Capability on significant characteristics through effective application of statistical analysis techniques and training of manufacturing employees and technicians in

Problem-Solving.

• Applies knowledge of

Inspection

Equipment and

Techniques to provide timely data usable for informed decision-making.

• Utilizes analytical skill sets to implement root cause analysis and provide recommendations for corrective action.
• Establishes himself or herself as an expert on quality control and quality improvement.
• Takes responsibility for driving quality results.  Builds credibility with our internal as well as external customers.
• Provides advice and solutions based on sound problem analysis and team-based solutions to others.
• Utilizes effective project management and problem-solving tools such as cause/effect analysis, flowcharting, mapping, and timelines to come to logical solutions.
• Actively pursues learning other aspects of the business.
• Supports the role quality plays in the overall success of the business.
• Sets priorities relative to the business plan.  Maintains focus on what is important and drives for results.
• Sees ahead clearly, considers alternatives, and anticipates the future consequence of each.
• Zeros in on the critical few.
• Quickly senses what helps or hinders the accomplishment of a goal.
• Actively informs others of adverse quality trends that may impact the long-term success of the business.
• Provides on a day-to-day basis the information and or training necessary for customers to perform in their jobs.
• Maintains confidentiality of all privileged information.
• Participates as an effective team player.
• Demonstrates effective problem-solving techniques.
• Uses rigorous and proven methods to solve difficult problems with effective solutions.
• Maintains targets relative to machine capability, supplier scrap, manufacturing scrap and the continuous improvement of such.
• Provides effective customer service that is timely and accurate.
• Adapts to change.
• Works with needs of a changing organization to maximize flexibility within the organization.
• Adheres to an appropriate and effective set of core values and beliefs and acts in line with those values.
• Possesses creativity and brings out creativity in others.
• Seeks out opportunity for improvements.
• Understands and adheres to current quality and control policies.
• Understands and adheres to current health, safety, and environmental policies.
• Communicates and enforces safe work procedures.
• Identifies and closes safety issues (suggestions, inspection and investigation findings) and their corrective actions.
• Performs other duties as requested, directed, or assigned.

What we’re looking for

• Requires a four-year degree in

Manufacturing, Mechanical or

Industrial

Engineering; and a minimum of 8 years

Manufacturing

Engineering / Quality

Assurance experience in a metalworking environment.

• Must have demonstrated knowledge of advanced quality planning, inspection equipment and techniques, root cause failure analysis, capability studies, statistical distributions, machine (metalworking) and assembly processes, problem solving, team facilitation, geometric dimensioning and tolerancing, and presentation skills.
• Knowledge of

QS-9000 automotive quality standards required.

• Knowledge of

IATF16949 required.

• Experience with

Supplier

Development a plus.

• Experience with report writing in

Microsoft

Word and graphical analysis in

Microsoft

Excel strongly preferred. Experience in

Minitab for statistical analysis.

• ASQ Certification a plus.
• Attendance on the job is essential.
• Must be able to work in a team environment.
• Must be able to follow instructions, safety rules and regulations.

What we believe

• Inclusion: Respecting

Individuals

• Integrity: Honoring truth
• Excellence: Focusing on results
• Responsibility: Our commitment
• Collaboration: Building trust

Safety

This position will adhere to the

BorgWarner

Environmental

Health and

Safety

Program by following all safety rules, procedures, practices, training, and safe use of equipment; this includes use of personal protective equipment (PPE) as required. This individual will work in a way that stresses the importance of preventing injury, accidents, or illnesses to themselves or co-workers by correcting or reporting unsafe situations, incidents, or occurrences to their

Team

Lead immediately.

**Equal

Employment

Opportunity**

BorgWarner is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.

**Career

Scam

Disclaimer**

_BorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by

BorgWarner. Applicants should never provide the national

ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact

BorgWarner through

BorgWarner’s website to verify the authenticity of any employment opportunities._

Join the company that is creating solutions that support a cleaner, more energy-efficient world.

For more information about

BorgWarner, please visit www.borgwarner.com

For a listing of

Asheville/Arden openings: [BorgWarner

Openings](https://www.borgwarner.com/careers/job-search?indexCatalogue=default&wordsMode=0&3Location=Asheville%20-%20North%20Carolina%20-%20USA)

-

**Salary

Range:**

$80,800-$111,100

Internal

Use

Only: Salary

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Privacy

Statement**

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BorgWarner

Privacy

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BorgWarner are conditioned on your acceptance and compliance with these terms.

Please access the linked document by clicking here, select the geographical area where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.

_**Career

Scam

Disclaimer:** BorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by

BorgWarner. Applicants should never provide their national

ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact

BorgWarner through

BorgWarner’s website to verify the authenticity of any employment opportunities._

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