Senior Contact Center Engineer

Quick summary

CDW Corporation is seeking a Senior Contact Center Engineer to support and optimize their cloud-based CCaaS platform. The role requires 7+ years of experience with platforms like Five9 and NICE CXone, and offers a salary range of $93,000 to $150,000 annually. This position is fully remote and includes benefits such as paid time off and professional development opportunities.

Job Summary: We are seeking an experienced Senior Contact Center Engineer to join our Managed Services team, responsible for supporting, maintaining, troubleshooting, and optimizing cloud-based Contact Center as a Service (CCaaS) platform. The ideal

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